Join Nicky Perfect as she shares her incredible experiences of life as a hostage negotiator. Nicky is a BEM-communication coach, trainer, speaker and author.
In her book, Crisis, she explores the importance of using the correct communication techniques, especially when emotions are running high and fear starts to take over behaviour. Nicky has appeared in Good Housekeeping, BBC Radio 4 Woman’s Hour, Crime Watch, Radio Three Counties, Woman’s Own, Chat Magazine, Woman’s Weekly, Daily Mail, and BBC Online.
Crisis will be available to buy after Nicky’s talk. Tickets are £2 each and are available online, by calling the Box Office on 01234 718044, or by speaking to staff at Bedford Central Library.
